Dolores has some valuable lessons to teach this “newbie” (her undercover boss) who is overwhelmed at work. Watch as she shows him (and us) how to succeed.

Some of her great advice? Teach people the ropes. Do the easy stuff first. If you want customer engagement, model how it’s done. Stay upbeat no matter what life throws at you. Maintain a positive attitude and people will want to come back and be around you. And, give valuable honest feedback.

What do you think is the most valuable lesson Dolores teaches? Leave a comment below.

Linda Hardenstein, MPA, PCC instills in her clients the power to move forward. She helps busy professionals conquer overwhelm to reclaim and re-energize their business and life. Get tips for Conquering Overwhelm at her free teleseminar on June 9th.